We
offer a full Management and Maintenance package to guarantee that your property
receives the very best in care and attention so you can rest assured
that your home is secure and in responsible hands. This service is
not only for the owners that rent their properties but also for new
owners that have recently purchased a home here on the coast and would
like to have their property managed and taken care of.
With
years of satisfied clients, we pride ourselves on our excellent
service. We are a small family business that takes great satisfaction in
offering 'the personal touch'. We have a small team of trustworthy and
dedicated staff whose aim, it is to ensure the security and cleanliness
of your property is paramount and the comfort of your guests is our main
priority.
We provide a service tailored to suit any individual property owner; it’s
only a question of discussing your requirements with us to prepare a
personal maintenance package tailored to your
needs.
The
Full Management Package
- For Rental Properties
The management
contract is geared to give you complete peace of mind and that your guests and your property will receive the best possible care and attention at all times.
We will always leave our contact information so that your guests can contact us in an emergency 24 hours a day.
The Maintenance Contract
It
is our opinion that to consistently maintain your property in top
condition, particularly if it's a rented property it is all important to
have a proper Maintenance Contract in place, this consists of visiting
the property on a monthly bases, testing all appliances to make sure all
are in working order including, electro-domestics, gas, light bulbs,
security systems if applicable. We will submit regular reports via fax
or email to our clients.
The property will be aired, plants watered and all kitchen and bathroom
appliances thoroughly checked and tested. The inventory is checked
(previously supplied by owner). You will be informed of any problems
that may arise. Any damages encountered will be recorded on a digital
camera and the images can be posted or emailed to the owner.
Should
we be required to carry out repairs or replace fixtures and fittings -
then quotes will be obtained and discussed with you before any works are
carried out. We advise monthly maintenance visits but the frequency of
these visits are left entirely to your discretion. Our in house
technicians, plumbers, electricians, carpenters, etc.) Are on standby
for any immediate repairs or maintenance, we can provide builders,
painters, or landscape gardeners or pool maintenance for any alterations
you might want to do on your property at additional cost.
The Cleaning Contract:
REMEMBER! A well maintained property is your key to success in the rental market!!
Under the terms of our cleaning contract, we will visit the property
after each rental, giving it a full clean, kitchen, bathroom,
appliances, polishing, sweep & mop floors, replace toilet rolls and
towels, change bedding. Laundry will be washed & ironed at an
additional charge. Maid Service during rentals can
be arranged at extra cost. (Owners should provide 2, preferably 3, set
of bedding and towels to allow for any 'accidents' and same day
changeovers). If you take your own bookings and require
changeover-cleaning services, these will be charged according to a ´pay
as you go clean.
Prices will vary depending on the size of your property, if you have extra
large terraces
and very large rooms the price can be slightly higher, any extra costs will
be discussed and agreed before the commencement of the Cleaning
Contract.
Call out
Service:
In your absence, to meet and liase with deliveries or tradesmen, access
to your property for maintenance and repairs, or for any emergency.
Key
Holding Only:
We will hold the keys to your Spanish property and make them available to
visiting guests or tradesmen. This service is mainly for owners who do
not rent their property on a regular basis. We can also arrange for a
member of our team to meet visitors or tradesmen at the property (see Call out Service). All
keys are given a PIN number and kept in a locked safe. There is no charge for key holding for those clients with a management
contract.
Meet and Greet:
A ´meet and greet´ service can be provided to welcome your guests at
your property, provide keys on arrival and help your guests familiarise
themselves with their holiday accommodation. We can also meet guests at the
airport or provide transportation to and from your property avoiding
the problems with property location. We will meet
your guests with the keys at their accommodation. Airport services and
evening taxi’s can be arranged - cost dependent
on times and length of journey, just ask us for a quote.
Guest
Services:
We can provide Welcome Packs for your guests upon arrival of those
all-important necessities. The basic
pack includes milk, teabags, coffee, sugar, bottled
water, bread, margarine, cereals, eggs, sandwich ham, cheese, biscuits,
bottle of wine and a 6 pack of beer we can provide special Packs that
can be tailored according to instructions and can include flowers,
champagne, chocolates etc. at varying costs.
Consultation Service:
If you need advice on renting your property or just enquiring about the
services we have on offer, consultation is completely FREE
of charge.
It
is our aim that each rental go as smoothly as possible, knowing
through years of experience that a happy, contented client is our best
form of advertisement and further rentals.
If
you would like more information on costs and charges for a personal management package,
please
feel free to
contact us
direct.....
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